VOICE Charter School

Long Island City, New York ( map )

Job Details

  • Job ID: 3896530
  • Application Deadline: Posted until Filled
  • Posted : June 21, 2022
  • Starting Date: Immediately

Job Description

VOICE Charter School ( is an elementary and middle school located in Long Island City, Queens that serves about 650 students across grades K-8. We are located just minutes from Manhattan (two stops outside of Manhattan on the F, N, and W train lines) and Long Island City’s growing waterfront district, thriving arts community, and rapid residential growth. We are looking to identify extraordinary educators and administrators committed to urban education who wish to join a dynamic professional learning community.

Our mission is to create a safe and healthy learning environment that will nurture, motivate and challenge all of our children to achieve the highest level of academic excellence and to develop into mindful, responsible, contributing participants in their education, their community and the diverse society in which we live.

What makes VOICE different?

At VOICE, it’s not just about the music. It’s about the people. It’s about what you can be. It’s about using your passion. It’s about relationships. It’s about having the opportunity to choose. It’s about caring enough. It’s about each individual child and adult.

We believe in efficacy. At the core of our academic culture is the idea that all students are capable of doing well in any discipline. At VOICE, all students will learn – being smart is not something that you are, it is something you become. At VOICE, you will be pushed to become more.

We support and develop the effectiveness of our teachers. We believe that teachers need time to collaborate to build their practice, so we provide our team with over two hours of planning time a day as well as additional days for collaborative thought partnership and planning during the school year.

We promote participation in music and the arts. As music and art help develop problem solving and critical thinking skills and open children's imaginations, all VOICE students participate in and learn from daily activities in the arts including rigorous choral training. We design our arts-integrated curriculum to bring joy and wonder to the lives of our children, providing them with the skills necessary to forge their own path.

All Staff at VOICE:

Love and nurture all of our students as they become deeply caring and responsible individuals;
Take personal responsibility and work collaboratively to ensure that all students achieve and grow, understanding that the performance and progress of our students is directly under our control;
Ask questions and empower students to exercise curiosity and wonder about the world around them;
Hold themselves to the highest standards;
Push and support themselves, their students, and their colleagues;
Proactively seek and incorporate feedback;
Help each individual child gain the opportunity to choose what his or her future will be.
Position Responsibilities:

Reporting to the Middle School Director, the Middle School Operations Manager leads the school-based operations team to ensure high levels of customer service to students, staff, and families. The Middle School Operations Manager is responsible for overseeing and streamlining the daily functioning of VOICE’s middle school; planning and implementing VOICE’s programming for staff, students, and families; supporting VOICE’s parent community; and implementing effective operational and communications-related policies and procedures.

Role Deliverables include but are not limited to:

Goal 1: (Hospitality) Parents and guests view our schools as welcoming and visit frequently and without reservation. 80% of parents will agree with the following statement when surveyed: “I feel welcome in my child’s school.”
Goal 2: (Exceptional Facilities) 80% of parents will agree that “My child’s school is clean” and 80% of staff agree on internal satisfaction surveys.
Goal 3: (Inventory Management) Teachers and students will consistently have access to all standard supplies and requests for purchases will be fulfilled expediently as measured by an average approval and order placement time of three business days.

Major Responsibilities:

School Operations (30%):

Ensure operational excellence and high level of detail in all areas of operations from school aesthetics to school health and safety protocols
Develop and refine systems and procedures that streamline campus functions
Recommend and ensure the implementation of internal-run and external-facing events for students and families
Develop and maintain positive relationships with facility teams including custodians, School Food, and School Safety
Identify and implement systems around communication to increase efficiency, effectiveness, and the satisfaction of students, families, and staff
Approve school-to-home parent communications and internal staff-wide communications
Develop and coordinate a standard process for book ordering, storage, and distribution in close collaboration with the finance and operations departments
Develop and coordinate a process for inventorying resources for curriculum development
Ensure execution of interim assessments in collaboration with the Elementary Operations Manager and School Deans, including coordinating the calendar and ensuring smooth assessment process of NYS ELA, math, science, and ESL assessments
Coordinate logistics of internal professional development sessions and days
Manage budgets for events and external professional development for school staff
Prepare and/or delegate drafts of documents as triggered by central operations
Oversee change proposal process with a focus on non-instructional and on instructional changes with operational impact
Team Management (30%):

Manage a team of school operations professionals in overseeing all logistics for school-wide events, parent communications, and inventory management
Engage in weekly one-on-one meetings with team members and weekly team meetings to closely monitor and address professional and personal growth, build relationships, and cultivate team culture
Supervise team members, offering support, coaching, and training when necessary
Ensure team members are aligned on VOICE policies and professional expectations/job responsibilities
Conduct mid-year and end-of-year evaluations for individuals on team in consultation with Director of Human Resources and Talent Support and the Middle School Director
Manage, train, and support staff around creating a safe and welcoming environment for parents and visitors to ensure consistency across campuses
Ensure sufficient coverage for the school office

School Leadership (30%):

Advocate for all policies, procedures, and communications across the school community to drive student outcome
Provide training for staff on, and support the enforcement of, school policies and procedures
Contribute to VOICE’s staff culture by planning and implementing events that build relationships across campuses
Serves as a member of School Leadership team along with Deans
Serves as a member of school-wide operations team and work with central operations to ensure cohesion across K-8 and to meet all compliance needs
Fully participate in all administrative meetings, designated school functions outside of school hours, and opportunities for individual and school-wide professional development
Community Engagement (10%):

Establish and maintain successful relationships within all members of the VOICE community in close collaboration with central operations (15%)
Serve as the liaison between the Parent Association and Middle School Director as well as with faculty and central departments

Position Qualifications:

You may be an ideal candidate for this role if:

You are an inspiring leader who continually pushes yourself and others to higher levels of achievement
You have an incredibly high bar and keen eye for detail, and can manage your school and team to reflect the same
You will deeply embed yourself into the community of the school, ensuring strong relationships, high engagement, and great operational results
You are a champion of our belief that in order to educate at a high level, every member of the school community needs to be an active participant
You are a resourceful problem-solver who proactively shares best practices that drive our operational excellence
You have a growth mindset

Other Qualifications:

Behavioral Qualifications

Unwavering commitment to VOICE mission, vision, and values
Models high standards of integrity, trust, openness, and respect for others
Seeks to understand and meet and/or exceed the needs and expectations of customers and clients
Builds and maintains positive relationships with team members
Identifies and seeks to resolve and prevent problems
Approaches new challenges as opportunities to improve skills and abilities, seeking advice to constantly improve
Seeks opportunities for personal and professional learning
Skills and Knowledge

Exercises discretion regarding sensitive personal and legal information
Effectively prioritizes tasks in order to meet deadlines
Responds to requests in a professional manner, even in difficult circumstances; provides accurate and timely service
Writes clearly and concisely; listens attentively to others and responds appropriately; takes into account the audience and nature of the information
Implements solutions for problems
Manages up and laterally by proactively providing supervisors, other leaders, the board, and clients support and solutions to move work and projects forward
Creates long-term plans and goals up to three-years out as demonstrated by flows of work, goals, and project plans
Manages complex projects, including delegating, holding others accountable to deadlines, soliciting and incorporating feedback during and after project implementation, and communicating out results
Creates effective teams; builds relationships with and between team members, motivates team members and creates a positive team culture, and provides professional development, coaching, feedback, and support to team members
Keeps abreast of new research and best practices in the field to maintain the school at an optimal level
Demonstrates complex risk analysis before diving into change
Previous experience with project planning tools, research, and report writing
Proficiency in Microsoft Office Suite and Google Drive applications

Educational Background and Work Experience


Required: Bachelor’s degree from an accredited college or university
Preferred: Master’s degree in a related field from an accredited college or university

3-5 years of experience working in events, operations, and/or communications with increasing responsibilities and achievements
Clear understanding of office organization
Experience managing and developing individuals
Experience working in a nonprofit organization or school
Compensation and Benefits: Compensation is competitive and based on experience. We offer a comprehensive benefits package, including participation in the TransitChek program and partial reimbursement for monthly commuting expenses, gym reimbursement, cultural enrichment reimbursements, frequent access to baked goods, and many opportunities to get to know your VOICE colleagues!
  • Position Type: Full-time
  • Positions Available: 1
  • Job Category : Administrator > Principal/Dean/Head of School
  • Employer Description

    VOICE Charter School ( is an elementary and middle school located in Long Island City, Queens, serving grades K-8. We combine rigorous academics with daily instruction in choral singing, encouraging creative and critical thinking while improving academic performance. We are looking to identify extraordinary educators and administrators committed to urban education and high academic achievement who wish to join a dynamic learning community.

    Our mission is to create a safe and healthy learning environment that will nurture, motivate and challenge all of our children to achieve the highest level of academic excellence and to develop into mindful, responsible, contributing participants in their education, their community and the diverse society in which we live. Learn more about us...

    Equal Opportunity Employer

    VOICE Charter School is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

    Job Requirements

    • Bachelor degree preferred
    • Citizenship, residency or work visa required

    Contact Information

    • Hiring Manager
    • 36-24 12th Street
    • New York, New York 10036

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